I needed my rear hydraulic brake fixed A.S.A.P due to impending trip out of town.
Frantic ringing round the usual suspects yielded no help, when I stumbled across SWBW's number.
Tory was able to help me out and pulled out all the stops getting my problem fixed. No mean feat since it turned out the XT mechanism didn't have a repair kit available and had to be replaced.
Bike was fixed and ready to go in time for me to take the bike with me.
Friendly, timely and reasonably priced (even considering the unexpected requirement of a new caliper)
Christine Butler(Thursday, July 14 16 08:38 am BST)
Thank you Tory for the excellent renovation job you did on my bike which dates back to 1949. As this is dear to me being my mum's bike I was extremely pleased to see it looking like new and it was
great to get back riding it again. Keep up the good work, thanks again.
Michael(Tuesday, November 17 15 05:58 pm GMT)
Thanks to Tory for doing such a good job on repairing the bottom bracket on my vintage bike - he found the right parts quickly and also rebuilt the headset.
Imogen Elsdon(Sunday, July 12 15 08:07 pm BST)
I asked Tory to look at a recumbant trike I was given for my son (he has autism and has not managed to ride a standard bike) that needed lots of love. Tory took the work on and managed to shorten it
and get it all working. The smile on my sons face when he got on and started going was well worth it. Definitely recommend Tory. Great work and great prices, from an independant company.
Adrian Rose(Monday, June 29 15 09:06 pm BST)
Thank you very much for the excellent work on my riding position alterations at the weekend Tory. It has very much improved my comfort and general riding performance.
Philip Bradley(Wednesday, April 09 14 01:53 pm BST)
This is something I have been meaning to do for several years! The first time Tory serviced one of my bikes, he was running the business from his house; since then he has moved first to a small unit
and now to another bigger unit. The improvement in facilities must be a reflection of his success in building a business from scratch. Tory is always professional in the work he does but also very
friendly and helpful providing an excellent level of service. I would not hesitate to recommend him to other cyclists and I intend to take advantage of the bike fitting service quite soon! Thanks
Matthew Dickinson(Monday, April 07 14 10:14 am BST)
Excellent service from Tory. The bike fit process was great and has really made a difference. I will definitely be bringing my bike back to you when a service is due and I have recommended you to all
my friends. Thanks!
Andrew Sweet(Tuesday, November 26 13 07:30 am GMT)
Excellent service, excellent repairs and an excellent value. Tori thank you. I have already told a friend and colleague who cycles in from Crewkerne to Yeovil and she will be in touch. That is the
best recommendation I can give.
I looked up Tory of South West Bicycle Works on Yell and whilst out on a ride I popped in to see whether he could sort out an annoying creaking that had developed at the front end of my bike.
I turned up with no prior appointment and within 20 minutes the problem was sorted and I was on my way.
Very courteous and helpful would recommend to all, no need to go anywhere else!!
Jim(Monday, August 19 13 09:48 pm BST)
Great service,would not go anywhere else now
Luke(Friday, March 29 13 08:26 pm GMT)
I've been using southwest bicycle works and speaking to Tory for advice for a while now and I would never go anywhere else. My bike fit was a amazing and Tory is always willing to make any minor
adjustments for me to get it spot on
Paul(Friday, March 15 13 10:32 am GMT)
I had a annoying problem with my bottom bracket which had seen better days. I took my bike to Southwest Bicycle Works and now I do not have any noise. Southwest Bicycle Works are first class when it
comes to customer service and bike repairs.
Craig Brodie(Wednesday, February 13 13 04:07 pm GMT)
Gave Tory a proper restoration project with a bashed up and scratched Look KG221 frame from 20 years ago. Stunning restoration from Tory, his attention to detail and obvious love and knowledge of
bikes is obvious from the fantastic result. Always a pleasure to deal with and makes you feel like a friend rather than a client. Can't thank you enough Tory!!
Mari Nicholson(Thursday, February 07 13 01:03 pm GMT)
Until Tory sorted out my bike for me riding my Giant was a real pain quite literally. Every time I went out I would get shoulder and neck pain that was almost unbearable. But a trip to South West
Bicycle Works and Tory had the problem sorted, some new handle bars, a bespoke bike fit and a service its like riding a new bike. Great Service. Great chap. Thanks Tory!!!
Andy Smith(Saturday, January 12 13 09:19 am GMT)
Since my neighbour recomended Tory after doing such a great job on his road bike for a very reasonable price i thought i'd start using his services for my mountain bikes. Ive not been dipapointed.
Firstly he's a top chap with a lot of bike knowledge and if there's somthing he's not sure of he'll find the answer one may or another. I like the fact the he'll ring me if something unexpected needs
doing or even to ask the colour of a new part if theres a choice. I'll be using SWBW for all my bike servicing and repairs from now on and would recomend anyone else to do the same. Thanks Tory.
Jon Driscoll(Thursday, December 20 12 05:53 pm GMT)
Tory's shop was just what i was hoping for when i took my bike in for a gearing change,winter modify and service.Proper customer care, good knowledge and advice with no hard sell on options. My bike
is running the smoothest it ever has, very happy, I wish Tory all the best for the future, Top Bloke! Jon
Lee(Monday, November 05 12 10:17 pm GMT)
Tory sorted me out with the hard as hell to get Boeshield T9. I only spent a few quid, but the service I got was as good as it gets. Wish my LBS were like this. Top service from a top bloke.
Howard Davis(Sunday, September 30 12 12:00 pm BST)
Tory knows his bikes. He has just done a really great service on my road/commuter bike - it runs sweetly where before it rattled.
Flash Harris-Searle(Sunday, July 01 12 09:20 pm BST)
Hi Tory, I am most grateful for the work done on my Giant Defy and also on my Cannondale. The Cannondale has been totally transformed from the rumbling work bike that wouldn't change gear properly
into what feels like a brand new bike. It is so nice to have a bicycle mechanic on my door step who not only knows what he is doing but is approachable, & is good value for money! I wish you all
the luck in this new venture and will send all my friends to you! Many thanks! Flash!
Hugh(Monday, June 11 12 09:18 am BST)
My 30 year old much loved bike feels like new after SWBW's excellent service
Paul(Saturday, May 05 12 07:26 pm BST)
If, you require a friendly and professional repair service when it comes to your bike then go to Southwest Bicycle Works with confidence!
Jonny Davies(Sunday, April 01 12 05:38 pm BST)
Hi Tory. A fantastic service you have to offer as well as your expertise! Would certainly recommend you!!
Sylvia Fleury(Friday, September 30 11 02:47 pm BST)
hi, thanks again for fixing my puncture. great job!!
Laura Windsor(Sunday, September 18 11 01:06 pm BST)
Well done Tory for getting my old bikes back on the road again. My son's delighted with his revamped set of wheels! Great, friendly and prompt service. Highly recommend to others. Laura
Abi Margrett(Thursday, September 08 11 02:48 pm BST)
Friendly and efficient service. Would definitely recommend to others.
Will Woodhead(Sunday, August 28 11 03:17 pm BST)
Great stuff Tory ! You managed to renovate my 15 year neglected Muddy Fox into a bike that's a joy to ride and own, no mean feat!
I now look forward to many years happy riding . Thanks a lot.
Angela Webb(Monday, August 22 11 09:30 pm BST)
Thanks Tory for all the great work you did on our tandem to make it ship-shape for our cycling tour this summer. It rode very sweetly, thanks to you. Angela